AMED® Hotline: 2396 8178 | 9853 8168 | 香港衞生署表列之醫療儀器進口商編號 IMP180001

AMED®Tips: The same products could have different prices in the market. Buying a CPAP machine is always not just the product, also professional assistance with completed after-sales service. If the seller provides an offer which is unreasonably low comparing with the market, you should pay extra attention before you purchase the CPAP machine.

Warranty

CPAP/BiPAP main unit and Oxygen Concentrator: 2 years warranty* (parts and labour).
CPAP/BiPAP Humidifier: 1 year warranty* (parts and labour)
SoClean2 PAP Disinfecting System: 1 year warranty* (parts and labour)
While the medical device under repair, same model or same grade of device can be borrowed (CPAP/BiPAP only)

Under Warranty

1) AMED will send the medical device to the original country for inspection and repair.

2) Repairing and freight cost are free (exclude man-made damage*),same model or same grade of device can be borrowed (CPAP/BiPAP only) until the repairing is completed.

Out of Warranty

1) AMED will receive $500 inspection fee and provide estimate of repairing cost(Customer will be asked to pay the inspection fee after the estimate is agreed, no refund is applicable in this case)

2) AMED will send the medical device to the original country for inspection and repair.

3) Repairing and freight cost are responsible by customer. Same model or same grade of device can be borrowed (CPAP/BiPAP only) until the repairing is completed.

Note:

(1) Please book for repairing, bring along the machine & receipt under the warranty period.

(2) Cause of man-made damage, self modification will consider breach the agreement, no warranty will be made under such conditions.

(3) Warranty does not include any repair and frieght cost of man-made damage, customer should bear their cost.

(4) Masks, tubes, filters or any accessories are not under warranty.

(5) Do not transfer or lend your CPAP machine to others, warranty is only applicable for the customer whose name marked on the receipt.

(6) Please consult with doctor before purchase the CPAP machine, A Medical do not have responsibility for any health issues

———- A Medical reserves the right to update on the above terms at any time ———-

Cleaning Your Accessories

(1) Wash the mask cushion daily
(2) Change the distilled water daily (if used)
(3) Wash the tube weekly
(4) Change filter regularly
Important for Cleaning
(1) Do you use bleach or washing powder to wash
(2) Avoid to put your accessories under the sun, please place in a cool environment for dry
(3) Do not put your accessories into washing machine

Tips: suggest to useCPAP Sanitizerfor daily to eliminate 99.9% of CPAP bacteria and viruses.

Suggestion of item replacement schedule

Every 4 to 6 years: Replace CPAP/BiPAP device
Every year: Replace tube
Every year: Replace mask
Every year: Replace humidifier
Updating…
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