AMED®為日本小池醫療睡眠呼吸機之代理商 | 香港衞生署表列之醫療儀器進口商編號 IMP180001

AMED®Tips: The same products could have different prices in the market. Buying a CPAP machine is always not just the product, also professional assistance with completed after-sales service. If the seller provides an offer which is unreasonably low comparing with the market, you should pay extra attention before you purchase the CPAP machine.

Maintenance & Warranty

CPAP Device: 2 years warranty (Labor & Parts included)
Humidifier: 1 year warranty (Labor & Parts included)
SoClean2 Automated CPAP Sanitizer: 1 year warranty (Labor & Parts included)

Within the warranty period

1) We will send the CPAP back to the origin manufacturing country for maintenance.

2) No maintenance fee will be charged (Except Artificial Damage). We also provide free lease service until your machine is fixed.

Beyond the warranty period

1) $500 investigation and quotation fee will be charged when customers accept the primary quotation, such fee will not be refunded.

2) We will send the CPAP back to the origin manufacturing country for maintenance.

3) Customers would need to pay for the maintenance fee. We also provide free lease service until your machine is fixed. (The free lease service is only applicable for CPAP purchased from our company, and within the first 5 years from date of invoice.)

Note:

(1) Please book for repairing, bring along the machine & receipt under the warranty period.

(2) Cause of man-made damage, self modification will consider breach the agreement, no warranty will be made under such conditions.

(3) Masks, tubes, filters or any accessories are not under warranty.

(4) A Medical reserve right for final decision.

(5) Do not transfer or lend your CPAP machine to others, warranty is only applicable for the customer whose name marked on the receipt.

(6) Please consult with doctor before purchase the CPAP machine, A Medical do not have responsibility for any health issues

———- A Medical reserves the right to update on the above terms at any time ———-

Daily Accessories Cleaning

(1) Clean the mask by using soap water
(2) Replace the water in the humidifier everyday (if used)
(3) Clean the tube every week
(4) Replace the filter regularly
Notes for cleaning
(1) DO NOT use bleach or washing powder for cleaning
(2) Avoid exposure to direct sunlight
(3) DO NOT put into washing machine for cleaning

Tips: Daily cleanings are mandatory for all CPAP equipment, and the most effective way to thoroughly clean your equipment and kill 99.9 percent of that bacteria is to use the SoClean 2 CPAP Cleaner and Sanitizer.

Recommended Timetable for product replacement

Every 4-6 years: CPAP machine
Every year: Tube, Mask and Humidifier
Updating…
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